Refund policy

Returns & Refunds

We want you to be completely happy with your purchase from Art of Fishing. If you're not satisfied for any reason, we'll do our best to put it right.

Your right to cancel (online orders)

Under the Consumer Contracts Regulations 2013, you have the right to cancel most online orders within 14 days of receiving your goods, without giving a reason. We extend this to 30 days as a gesture of goodwill.

Return conditions

  • Items must be unused, unwashed, and in their original packaging.
  • Soft plastic lures sold as individual units (Pick & Mix) may only be returned if there is a quality issue.
  • Rod and reel purchases must include all original accessories and documentation.

How to return

Contact us before sending anything back:

We will confirm the return address and any relevant reference number. Please do not return goods without contacting us first.

Return postage costs are the customer's responsibility unless the item is faulty or we sent the wrong product.

Refunds

Once we receive and inspect your return, we will process a refund to your original payment method within 14 days. You will receive an email confirmation when the refund is issued.

Faulty or incorrect items

If you receive a faulty or incorrect item, please contact us within 30 days. Under the Consumer Rights Act 2015, you are entitled to a repair, replacement, or full refund. We will cover all postage costs for faulty returns.

Contact

Art of Fishing Limited, Unit 71, Clear Space Hub, Dunveth Business Park, West Hill, Wadebridge, Cornwall PL27 7FE.
WhatsApp: 07701 330 959 | Email: sales@artoffishing.co.uk